bd63's Privacy Policy

Introduction

bd63 ("we", "our", "platform") is a trusted online entertainment service provider for users in Bangladesh. This privacy policy explains what information we collect from you while you use our website bd63.bar, how that information is used, who it may be shared with, and what steps we take to protect your data.

By registering on our platform or continuing to use our services, you are considered to have fully read and accepted the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.

bd63 believes that transparency and trust are the foundation of a long-term relationship. That is why we have written this policy in clear, straightforward language so you can easily understand what happens with your information.

Information We Collect

bd63 collects two types of information: information you voluntarily provide, and information collected automatically as a result of your use of the platform.

2.1 Information You Provide Directly

During registration and account management, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Username and password (stored in encrypted form)
• National ID card or passport details (for identity verification)
• Financial transaction details — bKash, Nagad, Rocket, or bank account numbers
• Deposit and withdrawal history
• Content of communications with our support team

2.2 Automatically Collected Information

When you visit bd63, certain information is collected automatically:

• IP address and device type
• Browser type and version
• Operating system information
• Page visit time, session duration, and navigation path
• Referrer URL (where you came from before arriving at our site)
• Gaming activity logs and betting history

Purpose of Data Use

bd63 uses the information we collect only for legitimate and necessary purposes. The specific reasons we use your information are listed below:

3.1 Service Operation & Improvement

• Creating, verifying, and managing your account
• Processing financial transactions — deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer
• Providing and verifying bonuses and promotional offers
• Improving the gaming experience and adding new features

3.2 Security & Fraud Prevention

• Detecting and preventing fraudulent activity and money laundering
• Preventing the creation of multiple accounts
• Preventing minors from using the platform
• Ensuring account security

3.3 Communication & Customer Support

• Providing support via live chat and email
• Sending important account-related notifications
• Resolving your requests or complaints

3.4 Responsible Gaming

• Monitoring gaming behaviour patterns to identify problematic gaming
• Enforcing self-set limits and self-exclusion requests
• Providing information and assistance related to responsible gaming

Disclosure & Sharing of Information

bd63 does not sell or commercially rent your personal information to third parties. However, we may disclose your information in the circumstances described below:

4.1 Service Provider Partners

We work with trusted third-party service providers who assist in operating our services — such as payment processors, gaming software suppliers, and technology infrastructure providers. These partners are given access only to the information necessary to perform their specific functions, and they may not use this information for any other purpose.

4.2 Legal Obligations

bd63 may be required to disclose information under a court order, a lawful request from a law enforcement agency, or applicable law. In such cases, we will endeavour to limit disclosure to the minimum required by law.

4.3 Fraud & Crime Prevention

Relevant information may be shared with the appropriate authorities or financial intelligence units for the purpose of preventing and investigating financial fraud, money laundering, or other unlawful activity.

Cookies & Tracking Technologies

bd63 uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device.

5.1 Types of Cookies

• Essential Cookies: Required for the basic functionality of the platform, such as maintaining login sessions
• Functionality Cookies: Help remember your preferred settings
• Analytical Cookies: Analyse site usage patterns to help improve our services
• Security Cookies: Used to detect fraudulent activity

5.2 Cookie Controls

You can control or reject cookies through your browser settings. Please note that disabling essential cookies may cause certain key features of our platform to not work properly.

Data Security Measures

bd63 has implemented industry-standard technical and administrative measures to protect your information.

6.1 Technical Security

• SSL (Secure Socket Layer) encryption — all data transmissions are encrypted
• Password hashing technology — your password is never stored in plain text
• Two-Factor Authentication (2FA) support
• Regular security audits and vulnerability assessments
• Firewall and intrusion detection systems

6.2 Administrative Security

• Only authorised personnel have access to personal information
• All staff are bound by confidentiality agreements
• Regular staff training on data security
• Rapid response plan in the event of a data breach

However, we acknowledge that no method of transmission over the internet or electronic storage is completely secure. We therefore apply commercially reasonable security measures, but cannot guarantee absolute security.

Data Retention

bd63 retains your personal information for as long as it is necessary to provide services or to fulfil legal obligations.

• Active account data: for the full duration that the account remains active
• Transaction records: for the period required under financial regulations
• After account closure: for the period required under applicable laws and regulations
• Customer support communication records: for the period required for dispute resolution

Once the retention period has ended, we will securely delete your data or anonymise it so that you can no longer be identified.

Your Rights

You have the following rights over your personal information. To exercise these rights, please contact our support team:

8.1 Right of Access

You have the right to know at any time what information bd63 holds about you. Upon request, we will provide you with a copy of your stored personal information.

8.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request a correction. We will update it as quickly as possible.

8.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, we may be obligated to retain certain information for legal, financial, or security reasons.

8.4 Right to Object to Processing

You may object to the processing of your information for specific purposes, particularly in the case of marketing communications. We will review your request and take the necessary steps.

8.5 Right to Lodge a Complaint

If you believe that there has been a violation in the processing of your personal information, please contact us directly first. We are committed to resolving your concerns.

Third-Party Links & Services

bd63's platform may include content from gaming software providers. These third-party services have their own privacy policies, over which we have no control.

We recommend that you read the privacy policy of any third party before interacting with them. bd63 is not responsible for the data collection or usage practices of third parties.

Protection of Minors

bd63's services are intended solely for individuals aged 21 and above. We do not knowingly collect any personal information from minors.

Age verification is an integral part of the registration process. If we become aware that a minor has registered on our platform, we will immediately close that account and delete the associated information.

If you suspect that a minor is using our platform, please notify our support team immediately.

Changes to Privacy Policy

bd63 reserves the right to update this privacy policy from time to time. Any changes will be published on this page and the "Last Updated" date will be revised.

For significant changes, we will send a notification to your registered email address or display a clear notice on the platform. Continuing to use the service after any changes means you are considered to have agreed to the updated policy.

We advise you to review this policy regularly so that you remain informed about how your information is being protected.

Contact Us

If you have any questions, concerns or requests regarding this privacy policy, please contact the bd63 support team. We provide assistance in Bengali and English 24 hours a day, 7 days a week.

We will process your request as quickly as possible. Your privacy is our highest priority and we are committed to always being by your side with transparency.