🛡️ Safe Gaming

Play Responsibly,
Stay Safe

bd63 believes entertainment is truly enjoyable only when it is experienced responsibly. Your safety is our highest priority.

What is Responsible Gaming at bd63?

Responsible gaming at bd63 is more than just a policy — it is our commitment. We want every player to enjoy games within their means, take breaks on time, and play free from stress. Online betting and casino games are a source of entertainment — bd63 is always mindful that they never become a cause of financial problems or mental distress.

Gambling remains safe as an entertainment activity as long as it stays under control. However, for some people it can develop into an addiction. bd63 is fully aware of this and has put multiple protective measures in place on our platform to help you set limits and seek help when needed.

This platform is for people aged 21 and above only. Access by minors is strictly prohibited.

21+

Age Verification

Only adults aged 21 or above may participate at bd63. Creating an account using a minor's identity is strictly prohibited and is legally punishable.

Warning Signs of Problem Gambling

If you notice the following signs in yourself or someone you know, it is important to seek help in time.

Loss of Control Over Money

You are betting beyond your set budget and repeatedly trying to recover losses.

Neglecting Family and Work

Because of gambling, spending time with family, focusing on work, or concentrating on studies is becoming difficult.

Chasing Losses

After a loss, you place even bigger bets to win it back — which leads to a negative cycle.

Gambling With Borrowed Money

You are borrowing money from family, friends, or a bank to bet and are unable to repay it.

Harm to Sleep and Health

You are staying up late to play, not sleeping properly, and your physical and mental health is deteriorating.

Gambling in Secret

You are hiding your gambling from family or friends, or lying about it.

If You Notice These Signs

If even one of the signs above applies to your life, do not delay — seek help now. bd63's support team is by your side 24/7. Contact us via live chat or email at [email protected] — we provide assistance in both Bengali and English.

bd63's Protective Tools

bd63 provides several effective measures to keep your gaming experience safe and under control.

Deposit Limits

You can set your own daily, weekly, or monthly deposit limits. Once a limit is set it takes effect immediately, but increasing it takes time — so you cannot make impulsive decisions in the heat of the moment.

Time-Out Break

You can take a temporary break from 24 hours up to 30 days. During this time you will not be able to log in or place bets — but your account will remain active.

Self-Exclusion

If you need long-term help, you can apply for a permanent or extended self-exclusion (from 6 months to 5 years). During this period your account will be completely inactive.

Bet and Activity History

Your full betting history along with deposit and withdrawal records can be viewed at any time — so you can monitor for yourself how much time and money you are spending.

Reality Reminders

After extended play, bd63 will remind you to check the time and take a break — so you do not lose track of how long you have been playing.

Family Protection

If there are minors in your household, it is recommended to use parental control software at the device level so that underage individuals can never access this platform.

How to Apply for Self-Exclusion?

If you feel you need a longer break, follow the steps below. bd63 has made this process as simple and quick as possible.

1

Contact Support

Send a message via live chat or email at [email protected] and let us know you want to self-exclude.

2

Choose a Duration

6 months, 1 year, 3 years, 5 years, or permanent — choose the duration that suits your needs.

3

Identity Verification

Your account details will be verified to confirm the request — this is a security measure.

4

Account Deactivated

After confirmation, your account will be fully closed for the chosen duration.

5

Reactivation

Before reactivating at the end of the period, bd63 will complete a brief assessment.

Ways to Get Support

In addition to direct help from bd63, seeking professional support is important when dealing with gambling problems. You can get help in the following ways:

  • 24/7 Live Chat — bd63's support team is always ready to talk about any issue or concern you have.
  • Email Support — Write to [email protected]; we reply in both Bengali and English.
  • Mental Health Counseling — If needed, consult a professional mental health specialist — there is no shame in that.
  • Family Support — Let a trusted family member know. Family support plays the biggest role in overcoming problems.
  • Account Security — Do not share your account password or details with anyone; keep yourself secure.
  • Know the Terms — Read the terms and conditions of all bd63 bonuses and promotions carefully; it is better not to agree to terms you do not fully understand.

Core Principles of Responsible Gaming

Set a Limit

Decide before you play how much time and money you are willing to spend. Stick to those limits.

Treat It as Entertainment

Never think of gambling as a source of income. It is an entertainment activity.

Accept Losses

Losing is a normal part of gambling. It is not a good idea to place more bets to recover a loss.

Take Breaks

Take regular breaks. Never place bets when you are angry, frustrated, or under the influence of alcohol.

What Not to Do

  • Do not bet with borrowed or loaned money
  • Do not play with money set aside for essential expenses
  • Do not place bigger bets to recover money you have lost
  • Do not use gambling to relieve stress
  • Do not keep playing night after night without sleep

What to Do

  • Set a budget in advance and stick to it
  • Take regular breaks and spend time on other activities
  • Stay informed about the rules and terms of the games
  • If you have a problem, contact support right away
  • Keep deposit limit and time-out features active

Frequently Asked Questions

Log in to your account and go to the "Responsible Gaming" section in Account Settings. There you can set daily, weekly, or monthly deposit limits. Reducing a limit takes effect immediately. Increasing a limit requires a waiting period — this helps prevent impulsive decisions.

A time-out is a temporary break lasting from 24 hours to 30 days. Once the period ends, you can resume playing normally. Self-exclusion is a long-term decision — from 6 months to 5 years, or permanently. Even after a self-exclusion period ends, reactivating your account requires completing an assessment process with bd63.

You must be at least 21 years old to play at bd63. Creating or operating an account under this age is strictly prohibited. We take the protection of minors very seriously and may request ID to verify age if there is any doubt.

You can contact bd63's support team directly about the situation. Reach out via live chat or email at [email protected]. We can carry out an account review process based on a third-party request. It is also recommended to guide that person toward professional mental health support.

Any balance remaining in your account at the time you apply for self-exclusion will be available for withdrawal. For details on the full process, speak with the support team — they will walk you through it step by step.

Yes. Responsible gaming policies apply to the welcome bonus and all other promotions. Read the bonus terms and conditions carefully. For example, bd63's welcome bonus is up to 200% up to ৳15,000 with a 20x wagering requirement — applied to the bonus amount. Play with full awareness of every rule.

Play Safe, Stay with bd63

Enjoy bd63's large game collection with responsible gaming in place. Our support team is always ready for any questions you may have.

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